What We Do | LH Property Management

MANAGING PROPERTY SINCE 1995

We have been providing high quality property management for over 25 years of experience in the Kent area. Now we have become part of the Urang and Westbury group of companies which will considerably enhance the level and quality of service from LH Properties.

Although now part of one of the south-east’s leading Property Management Groups, we remain fully committed to a strong local presence which will now be strengthened and underpinned with a level of back-office support which will greatly enhance your ability to access and manage your own service charge account, report faults and track our response.

We manage our blocks on behalf of landlords, leaseholder-owned properties, residents’ management companies and they range of properties from small and large purpose-built blocks of flats to private residential estates and mixed-use developments.

OUR COMMITMENT
TO YOU

We are here to solve problems, so, we are here, we listen, and we act and respond 24/7
We will always act with impartiality
We are committed to keeping all parties fully informed as to what is going in your building.
We never forget that at the heart of what we do, is your home

FAULT REPORTING AND FAULT RESOLUTION

We have access to a panel of quality-checked and accredited tradespeople which provides a seamless link from your contacting us with problem to it being dealt with. Our out-of-hours service operates in the same way with a dedicated hot-line which sees your emergency immediately allocated to a contractor.

ACCESSING YOUR SERVICE CHARGE ACCOUNT

Should you wish, you will be able to check you balance, track payments and raise enquiries online.

OUR ACCOUNTS TEAM

We now have in place a dedicated team managing budgets, service charges, invoicing and monitoring suppliers/contractors and credit control, ensuring you get full value for money for your service charges.

OUR SERVICES

Comprehensive day-to-day building management
Cutting-edge block management software that enables instant reporting of income and expenditure, invoice tracking and much more -- a total of 43 report options
Regular site visits
Agreed service levels e.g., calls and emails answered within 24 hours plus out-of-hours support
Minor repairs managed by our in-house team and our approved contractors in a timely fashion
Solicitor’s enquiries dealt with within 7 days subject to availability of information
Working closely with residential associations and/or management companies
Sound financial management and regular reporting
Scheduled site visits and reporting to the client

Peter Cobrin is the director of LH, working with Fiona Williams, a highly experienced property manager, supported by Paul Cleaver, MD of Urang and Alison Mooney, MD of Westbury Residential and a back-office team covering accounts, technical and legal services and much more.

COMPANY SECRETARIAL DUTIES

As a limited company, every resident's management company must have a company secretary to act as its administrator and we are able to offer this service:

Filing the Annual Return for the Company
Issuing Share Certificates
Managing the appointment and resignation of directors
Keeping a record of officers, and acting as co-signature for contractual documents.

We can also offer our office address as the Registered Address for the company to ensure that all important documents are received by us and are acted upon promptly